The PCAF successfully passed the ISO 9001:2015 surveillance audit on October 27, 2025 in Quezon City, reaffirming the agency鈥檚 continued compliance with ISO standards and its effective maintenance of a quality management system between certification periods.
Facilitated by PCAF鈥檚 Management Section, this successful surveillance audit focused on the agency鈥檚 unwavering dedication to quality service, organizational excellence, and sustainable development. It marks another significant milestone in PCAF鈥檚 journey toward continual improvement and leadership in the agriculture and fisheries sector.
More than 30 PCAF officials, including top management, division and section chiefs, internal quality auditors (IQA), and the documented information controller (DIC), attended the opening and closing meetings of the audit.
The audit was conducted by Worldwide Quality Assurance (WQA) Philippines, Inc., led by Audit Team Leader Florida Cornejo and team member Maria Elizabeth Esteban.
During the opening meeting, Cornejo presented the audit plan, while the results and key findings were formally discussed with agency officials during the closing meeting.
Cornejo and Esteban conducted a comprehensive evaluation covering critical aspects of PCAF鈥檚 operations鈥攕uch as top management practices, human resources, internal audit procedures, infrastructure, and the overall operational environment. The auditors also reviewed the performance of PCAF鈥檚 four operating units to ensure full compliance with ISO standards across the agency.
For PCAF, the primary goal of the surveillance audit was to confirm the effectiveness, relevance, and alignment of its management system with the organization鈥檚 scope and objectives. This assessment safeguards the integrity and quality of PCAF鈥檚 operations, ensuring that it remains responsive to both stakeholder expectations and international best practices.
The ISO 9001:2015 certification is a globally recognized benchmark for quality management systems, emphasizing continual improvement, customer satisfaction, and operational efficiency. The recertification process, conducted every three years by an independent third-party body, validates an organization鈥檚 ongoing commitment to maintaining these standards. In addition, annual surveillance audits ensure that certified institutions sustain compliance and continuous improvement. | Jane Bri帽a
